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Park City / Prospector Lodge Trip Report



 
 
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  #1  
Old February 6th 04, 03:03 PM
Wendy Udelhoven
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Default Park City / Prospector Lodge Trip Report

I used to be an employee for Mountain Vacations (I left because I was
moving to Washington State, Mountain Vacations is based out in
Colorado). They take customer complaints very seriously. If I were you
I would call the 800# from the bottom of web-site to call and complain.

You may need to get there address to send a written complaint. I do
know that if they have heard other complaints from dissatisfied
customers they would drop the Prospector Lodge and not offer in the ski
packages anymore.

Good Luck. Please try Mountain Vacations again, hopefully you will get
a better experience.

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  #2  
Old February 6th 04, 11:35 PM
Mark T. Mueller
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Default Park City / Prospector Lodge Trip Report

Thanks for the info.

I used the Mountain Vacations "email" system, but never got a response. I
also called the 800 number, and was only told it would "entered into my
file" but again no response...

We will see...


"Wendy Udelhoven" wrote in message
...
I used to be an employee for Mountain Vacations (I left because I was
moving to Washington State, Mountain Vacations is based out in
Colorado). They take customer complaints very seriously. If I were you
I would call the 800# from the bottom of web-site to call and complain.

You may need to get there address to send a written complaint. I do
know that if they have heard other complaints from dissatisfied
customers they would drop the Prospector Lodge and not offer in the ski
packages anymore.

Good Luck. Please try Mountain Vacations again, hopefully you will get
a better experience.



 




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