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Ryanair, Ski Carriage and Poor Stansted Train Times...
This post is going to serve as a 'rant' as much as anything else, but
maybe someone can offer me some words of wisdom. We're leaving tomorrow on the dream skiing holiday (cheap, lots of snow, 7 great people) so I don't have much room to complain. However...: 1) Ryan Air's Baggage and 'large' items policy seems crazy. The limit is 15kg, with skis, boards and the like costing an extra £15 *each way*. I suppose they have to make their money somehow - the return flight to Salzburg was only £40 (which reminds me, I must visit futureforests.com and plant a tree to cover the CO2 emissions of this flight). Anyway, the pre-booked £30 cost seems to be the same regardless of the size of the luggage so we're combining my skis and a board in one bag. 2) The downside of the cheap Salzburg flight is that it doesn't land back at Stansted until 9.15pm. Getting back to Norwich on public transport at this time wouldn't be a problem in this day and age you might think, but no. There are no trains back at this time (circa 10pm) - unless we want to spend 3 hours going via Liverpool Street and paying £15 extra for the privilege. National Express isn't much better - leaving at 1am from Stansted, costing £25 each for the return trip (too much for us poor students). So, we're stuck either with a night in the airport, an expensive and long train journey, ditto bus, or a long walk home. I'm currently looking into the option of staying in a Guest house over night and getting the cheaper (more direct) train back in the morning. Which brings me to my rather drawn out conclusion/request: If anyone from Norwich is on the Ryan Air flight from Stansted to Salzburg, leaving tomorrow, coming back Sat 6th March, can we grab a lift home with you? :-) A long shot I know! Jack PS - It's going to be a great holiday regardless of the UK's crap public transport system! |
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#3
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Ryanair, Ski Carriage and Poor Stansted Train Times...
Which brings you to the overall conclusion that Ryanair is a crap airline
who have very little respect for their customers. Having flown with them several times and having been ****ed about every time I now travel with a decent company - try Duo out of Birmingham if you want to discover what a customer focused airline can do... Andy "Jack Guest`" wrote in message m... This post is going to serve as a 'rant' as much as anything else, but maybe someone can offer me some words of wisdom. We're leaving tomorrow on the dream skiing holiday (cheap, lots of snow, 7 great people) so I don't have much room to complain. However...: 1) Ryan Air's Baggage and 'large' items policy seems crazy. The limit is 15kg, with skis, boards and the like costing an extra £15 *each way*. I suppose they have to make their money somehow - the return flight to Salzburg was only £40 (which reminds me, I must visit futureforests.com and plant a tree to cover the CO2 emissions of this flight). Anyway, the pre-booked £30 cost seems to be the same regardless of the size of the luggage so we're combining my skis and a board in one bag. 2) The downside of the cheap Salzburg flight is that it doesn't land back at Stansted until 9.15pm. Getting back to Norwich on public transport at this time wouldn't be a problem in this day and age you might think, but no. There are no trains back at this time (circa 10pm) - unless we want to spend 3 hours going via Liverpool Street and paying £15 extra for the privilege. National Express isn't much better - leaving at 1am from Stansted, costing £25 each for the return trip (too much for us poor students). So, we're stuck either with a night in the airport, an expensive and long train journey, ditto bus, or a long walk home. I'm currently looking into the option of staying in a Guest house over night and getting the cheaper (more direct) train back in the morning. Which brings me to my rather drawn out conclusion/request: If anyone from Norwich is on the Ryan Air flight from Stansted to Salzburg, leaving tomorrow, coming back Sat 6th March, can we grab a lift home with you? :-) A long shot I know! Jack PS - It's going to be a great holiday regardless of the UK's crap public transport system! |
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Ryanair, Ski Carriage and Poor Stansted Train Times...
"Jack Guest`" wrote 1) Ryan Air's Baggage and 'large' items policy seems crazy. The limit is 15kg, with skis, boards and the like costing an extra £15 *each way*. If you are really lucky, after having paid the £15 supplement, you will be asked to sign a waiver absolving them from all responsibility for damage in transit. This happened to me coming back from the Pyrenees at Biarritz. The response from Ryanair to my complaint that it wasn't on to ask for a waiver that they don't mention anywhere in their conditions of carriage was a slightly politer paraphrase of f*** off. Nick |
#5
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Ryanair, Ski Carriage and Poor Stansted Train Times...
"Nick Thomas" wrote in message ... "Jack Guest`" wrote 1) Ryan Air's Baggage and 'large' items policy seems crazy. The limit is 15kg, with skis, boards and the like costing an extra £15 *each way*. If you are really lucky, after having paid the £15 supplement, you will be asked to sign a waiver absolving them from all responsibility for damage in transit. This happened to me coming back from the Pyrenees at Biarritz. The response from Ryanair to my complaint that it wasn't on to ask for a waiver that they don't mention anywhere in their conditions of carriage was a slightly politer paraphrase of f*** off. That's a bit much - if they take your money to carry the item they should carry some reponsibility for said item's well being! If they don't like the way something is packed then they should just refuse to carry it unless you sign a waiver. I. |
#6
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Ryanair, Ski Carriage and Poor Stansted Train Times...
Jack Guest` wrote:
snip rant This is precisely why I looked at Ryan and the other cheapos, and opted for British Airways. Booked far enough in advance, it's only about ten or fifteen quid a head more expensive. Seriously. No ****ing about with extra charges for skis. The flights leave at a sane hour and go to sane destinations. To travel Ryan we'd have had to go from Stansted - 100 miles north of where we live. OK, if you live close to Stansted, then it makes sense. If we wanted to go Easyjet, the flights all left at about 6am and returned at similarly inconvenient hours. BA - flight out left Gatwick at 0930. Return flight left France at 12.10. Nice. The Bus Stop Airlines are cheap and they're cheap for a reason. They work fine until something goes wrong. Me, I'd rather pay a few extra quid for the service. -- Trophy 1200 750SS CB400F CD200 ST70 YTC#3 GAGARPHOF#30 GHPOTHUF#1 IHABWTJ#1 BOTAFOT#60 ANORAK#06 BOF#30 WUSS#5 http://www.chateau.murray.dsl.pipex.com/ |
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