Follow up: V2 Aero 150 Frame failure

Well, I talked to Jenex on the phone after not getting a reply to my
email (complete with color glossy photos of the torn shaft) and I was
told the following:

A. I'm too heavy for the ski
B. They couldn't possibly warranty a ski that was a year and a half
old
C. Maybe if I shoved some oak down the shaft it would work better for
me
D. They would gladly sell me two more shafts for $160.

No where, not even on the website, does Jenex give a weight limit for
their 150's. I remember they did so for the 125's after all of the
tire/wheel issues. A year and a half doesn't seem like a long time to
me. The 150 frame has been redesigned with dimples in the area that
ripped on my ski (where the fork makes a bend upward). I laughed at
the idea of making the ski even heavier with oak inserts and I don't
think that would actually help the area on the shaft that failed.

Here's the kicker, though. I called my dealer back and after calling
for a price from Jenex, said he could sell me the shafts for 120.00.
Jenex was going to make 40 bucks off me in addition to refusing to
warrantee their product?

I've been very nice with folks during the process, but I feel like I'm
being taken for a dupe. I love the ski and it is the only one that
will work for my area roads, but I don't like dealing with a company
that uses its customers as test dummies. My ski failed on an easy
downhill; what if it had failed on a run down a coulee? Len wouldn't
be dealing with an irate customer, he'd be dealing with an irate
customer's lawyer.

My two cents and, boy, do I feel better.

chris
ne iowa