"Mary Malmros" wrote

snip
It is, in part, a management and marketing issue. Parents need to
have their expectations set appropriately when bringing kids to ski
school, and that's not the job of the instructor. Nor is it the
instructor's job to tell parents when their kid is really not ready
for ski school -- not without some backing from management. If
management and marketing are not doing their job properly, an
instructor's life is going to be nonstop hell, because parents will
expect things that you simply can't deliver. And even when things
are managed well, you will have some spectacularly bad days at
work.
snip
Mary Malmros
Some days you're the windshield,
Other days you're the bug.

I wholeheartedly agree that management (and the marketing people) need to
set expectations when they market ski and/or snowoard lessons. Too many ski
school supervisors seem to do what's expedient for them, telling the parent
what they want to hear, promising the moon, and leaving the instructor to
deal with badly matched classes, kids who don't want to ski, or kids who are
just not ready for the ski/snowboard school experience.
--
mark